Customer Service
Placing an Order
All of our products for purchase are displayed in the Store section of our website with the white background. Products that appear in the Custom section of our website are not for individual sale.
If you need to change an order after you submit it, please email us the order number and we will do our best to accommodate your changes.
To cancel an order, please call or email us and have your order number ready.
You can check on the status of your order by logging into your account and clicking on your order number.
You will receive an email with order confirmation once your order has been placed. In addition, you will be emailed confirmation that your order has shipped once it is picked up by the shipping company.
Sales tax will be applied during checkout to all orders shipped to California.
Store Hours
Our store is only available online, we do not have a retail location nor is our warehouse open to the public. All orders can be placed online 24 hours a day.
Shipping and Delivery
All orders will be shipped in 24-48 hours from the date it placed via UPS or USPS. We ship to all 50 States. We do not ship internationally at the moment.
Returns and Exchanges
General returns/exchanges policy - We have a 10 day return policy. You may return any unused product in its original packaging within 10 days of receipt for an exchange or full refund. After 10 days you may return any unused product in its original packaging for a store credit only. Customers are responsible for return shipping costs.
What is required to return/exchange - All products must be returned in the original packaging with any original attached tags.
Items not valid for returns/exchanges - Products that have been used or visibly worn may not be returned. In the event a product arrives damaged or defective, you must contact us within 10 days to arrange an exchange.
In the event a refund is requested and warranted, we will credit the same credit card used for the purchase minus the shipping charges.